Returns & Exchanges

Rebag offers a hassle-free return window for items in their original condition to ensure you are completely satisfied with your luxury purchase. If your item doesn't meet your expectations, you can initiate a return within 7 days of delivery for a full refund or site credit.

1

Initiate Your Return

Log into your Rebag account and visit the 'Orders' section to select the item you wish to return and generate your return authorization.

2

Prepare the Package

Securely pack the item in its original packaging, ensuring all security tags, dust bags, and authenticity cards are included and intact.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within the required return window.

4

Inspection and Refund

Once our team of experts verifies the item's condition and security tags, your refund will be processed to your original payment method within 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing